News

Local Austin Company — Hayes Software Systems — Helps Schools Across the U.S. Continue Seamless Remote Learning

Hayes’ User Group Virtual Meetup will have a major impact on the ability of schools to transition to remote learning Austin, Texas — October 21, 2020 — Hayes Software Systems, headquartered in Austin, Texas is hosting their 7th annual User Group Meetup today. Taking place October 21st - October 22nd, this meeting is the only inventory meeting of education technology professionals in the country. For...

Hayes User Group
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Hayes Software Systems Wins 2020 CITE Technology Partner Award  

Hayes Software Systems is the recipient of the 2020 CITE (California IT in Education) Tech Partner Award       Austin, TX: Hayes Software Systems, the leader in asset management software and services for K-12 schools, has been chosen as the recipient of the 2020 CITE (California IT in Education) Technology Partner Award.   CITE’s award program celebrates members, partners, and others for the work they do and the contributions they’ve made to the education community. The Technology Partner Award is given annually to...

CITE Technology Partner Award
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MVLA High School District’s Tech Transformation

Mountain View-Los Altos (MVLA) Union High School District is making major tech upgrades with Director of IT Bob Fishtrom leading the Charge. For his work at MVLA, Fishtrom was highlighted in Toggle Magazine!           MVLA, is located in Mountain View, CA and serves 4,400 students. MVLA is comprised of two comprehensive high schools, an alternative high school, and an adult education center....

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Riverside USD’s Transition to Virtual Learning

For 17 years Joe Barney worked at Riverside Unified School District (RUSD), leading the technology department. Barney was essential in getting the school district the funds and resources to provide the technology they needed to succeed.           Joe Barney’s trust in Hayes’ inventory management software, is a major reason as to why the school was able to transition so successfully, he states; “Having a good online inventory...

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GetHelp 4.5 Product Release

The most recent GetHelp release includes features designed to further streamline your workflows and simplify ticket management.   By popular demand, we’re introducing approval workflows that can be triggered by automation for your district needs. Four new ticket statuses including Request Approval, Pending, Denied, and Approved along with conditional routing will allow you to automate tickets to the necessary staff members for work consent.  In addition, we’re also introducing automation that can be triggered when tickets are updated, such as automatically moving a ticket from one status to...

gethelp helpdesk software pulled up on mac desktop computer
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Resources for Your Reopening: Hayes Software Systems is Here for You

As K-12 schools gear up for the 2020-21 academic school year, you face the ever-changing environment that comes along with navigating COVID-19. Hayes is here to support school districts as you develop and implement policies, practices, and strategies that protect health and safety of students and faculty, as devices are rolled out and repaired. TIPWeb-IT 10.5 Release (COVID-19 Release)   The team at...

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Hayes Helps Students and Staff Return Safely Via School-Focused Sanitization Services

School systems across the nation are facing complex challenges when preparing for the upcoming academic semester. Hayes Software Systems has been dedicated to supporting educators for 30 years and continue to adapt as schools’ needs change. Hayes has expanded its K-12 focused services offering by partnering with industry-leading sanitization experts, Xclusive Janitorial Services, to protect the health and safety of schools...

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GetHelp 4.4 Product Release

The latest release of GetHelp allows users even more visibility and oversight into department service. With end of case surveys, administrators can gather feedback from staff and students who work with service providers to monitor satisfaction levels. Other features include new ticket routing options and template settings to further assist with automation, as well as saved view presets for maximum efficiency....

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TIPWeb-IT 10.3 Release

The team at Hayes Software Systems is optimizing how TIPWeb-IT works for you! We are excited to roll out new features that allow your district administrators even further control and oversight. Release Features Customized Collection Receipt - Email to parent/student and digital signature: Customized collection receipts allows technicians and administrators to create a collection receipt for staff and students. These customizable...

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Hayes Software Systems and Xclusive Staffing Collaborate to Provide Sanitization Services To K-12 Schools

Keeping K-12 Staff and Students Safe through Sanitization Services  AUSTIN, Texas, April 20th, 2020: Hayes Software Systems is partnering with Xclusive Staffing to provide additional services to K-12 school systems across the nation.   Hayes has been providing inventory management solutions to schools since 1990. Xclusive Staffing brings 17 years of specialization in deep cleaning in multiple industries, including hospitals and hotels, to Hayes’ portfolio of services.  By partnering with Xclusive Staffing, Hayes Software Systems now offers a complete sanitization solution to schools. The new...

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