News

Resources for Your Reopening: Hayes Software Systems is Here for You

As K-12 schools gear up for the 2020-21 academic school year, you face the ever-changing environment that comes along with navigating COVID-19. Hayes is here to support school districts as you develop and implement policies, practices, and strategies that protect health and safety of students and faculty, as devices are rolled out and repaired. TIPWeb-IT 10.5 Release (COVID-19 Release)   The team at...

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Hayes Helps Students and Staff Return Safely Via School-Focused Sanitization Services

School systems across the nation are facing complex challenges when preparing for the upcoming academic semester. Hayes Software Systems has been dedicated to supporting educators for 30 years and continue to adapt as schools’ needs change. Hayes has expanded its K-12 focused services offering by partnering with industry-leading sanitization experts, Xclusive Janitorial Services, to protect the health and safety of schools...

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GetHelp 4.4 Product Release

The latest release of GetHelp allows users even more visibility and oversight into department service. With end of case surveys, administrators can gather feedback from staff and students who work with service providers to monitor satisfaction levels. Other features include new ticket routing options and template settings to further assist with automation, as well as saved view presets for maximum efficiency....

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TIPWeb-IT 10.3 Release

The team at Hayes Software Systems is optimizing how TIPWeb-IT works for you! We are excited to roll out new features that allow your district administrators even further control and oversight. Release Features Customized Collection Receipt - Email to parent/student and digital signature: Customized collection receipts allows technicians and administrators to create a collection receipt for staff and students. These customizable...

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Hayes Software Systems and Xclusive Staffing Collaborate to Provide Sanitization Services To K-12 Schools

Keeping K-12 Staff and Students Safe through Sanitization Services  AUSTIN, Texas, April 20th, 2020: Hayes Software Systems is partnering with Xclusive Staffing to provide additional services to K-12 school systems across the nation.   Hayes has been providing inventory management solutions to schools since 1990. Xclusive Staffing brings 17 years of specialization in deep cleaning in multiple industries, including hospitals and hotels, to Hayes’ portfolio of services.  By partnering with Xclusive Staffing, Hayes Software Systems now offers a complete sanitization solution to schools. The new...

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GetHelp 4.3 Release

In the latest update to GetHelp, we are excited to roll out new features that allow administrators to further segment tickets by service group, streamlining workflows as much as possible. Additionally, your administrators can further customize permissions, giving your district even more options to customize.     Below you can find some of the latest release features that are now currently available to...

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GetHelp Update- SLA Targets

Not all tickets are created equal! Configure your district’s SLA Targets with the most recent release of GetHelp. Streamline your district’s workflows by prioritizing incoming tickets with SLA Targets so that technicians can consistently and predictably resolve tickets. By providing support to staff and students based on service levels, your technicians can make more accurate guarantees and outline expectations for end-users,...

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Ector County ISD chooses TIPWeb-IT

Ector County ISD is a public school district based in Odessa, Texas. With 38 campuses and over 32,000 students, ECISD is a growing district in a booming region. Ector County is notably home to three high schools, the most well-known being Permian High School, the subject of the book Friday Night Lights.   ECSID has been a customer of Hayes since 2012,...

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Hayes Software Systems Announces Hire of Kristen Broome as company’s first Chief Financial Officer

09/2019- Hayes Software Systems, the leader in K-12 asset management, announced the hire of Kristen Broome as Chief Financial Officer. As the company’s first Chief Financial Officer (CFO), Kristen will be responsible for all of the company’s financial functions including accounting, audit, treasury, corporate finance and investor relations, and human resources activities. Her career spans more than 19 years of...

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Tehachapi Chooses Multiple Hayes’ Solutions for More Efficient Asset Inventory Control

The Tehachapi Unified School District is located in the Tehachapi, California area with over 4,500 students across 5 campuses. We couldn’t be more excited to welcome Tehachapi USD to the Hayes Family!   Starting this summer, Tehachapi USD is implementing TIPWeb-IT with RFID technology for inventory management for assets across the district. By upgrading to TIPWeb-IT, the district’s asset management system will...

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