GetHelp Adds Additional Ticket Features
The most recent GetHelp product release focused on ticket management and ticket details. The new features will help school districts easily manage tickets through bulk assign, column filters, and easy access to image attachments.
GetHelp 5.1 Release Features:
Bulk assign tickets to technicians with the option to apply a comment
Use column filters on the All Tickets page...
TIPWeb-IT Adds Free MDM Integrations
We are always looking for new ways to simplify complexities for school administrators with TIPWeb-IT. For our first product release in 2021, we're excited to introduce our newest functionality to TIPWeb-IT– MDM integrations with Jamf Pro and Google Admin. This new capability has been added for free and included for all TIPWeb-IT customers. The integration allows device details to automatically transfer...
Hayes Software Systems is the winner of the 2020 CITE Asset Management Showdown.
Austin, TX — November 20th, 2020 – Hayes Software Systems was named the winner of the CITE (California IT in Education) Asset Management Showdown held as part of the 2020 CITE Annual Conference. The award was voted for by conference attendees. Hayes Software Systems received the majority of the votes tabulated, with 50% of voters in favor of Hayes’ solution.
The showdown featured top asset management companies from across the nation including Hayes Software Systems, Incident IQ,...
Austin, TX — November 18th, 2020 — Hayes Software Systems today announced the hire of Texas-based Diana Richie as the Director of Strategic Accounts. In this role, Diana will be responsible for maximizing customer satisfaction, increasing stakeholder engagement, and driving user adoption by facilitating collaboration across the school districts Hayes serves.
"Adding Diana, as our Director of Strategic Accounts, to our customer experience team will help us live out our...
The most recent release of TIPWeb-IT with RFID Mobile allows users to conduct fast and secure inventory audits either using RFID or barcode readers on their mobile device application. Simply connect your mobile device to a compatible reader and improve your district's inventory and data accuracy through routine auditing.
TIPWeb-IT with RFID Mobile Application Release 1.7 includes:
Inventory audits and room to room transfers
The most recent GetHelp product release focused on expanded ticket management. This release allows users to use bulk ticket actions to tackle multiple work order changes at the same time. The ticket grid views are expanded to include due dates and additional filtering.
GetHelp 4.6 Release Features:
Enhanced ticket management - bulk close tickets
Apply comments when bulk closing tickets
Hayes’ User Group Virtual Meetup will have a major impact on the ability of schools to transition to remote learning
Austin, Texas — October 21, 2020 — Hayes Software Systems, headquartered in Austin, Texas is hosting their 7th annual User Group Meetup today. Taking place October 21st - October 22nd, this meeting is the only inventory meeting of education technology professionals in the country. For...
Hayes Software Systems is the recipient of the 2020 CITE (California IT in Education) Tech Partner Award
Austin, TX: Hayes Software Systems, the leader in asset management software and services for K-12 schools, has been chosen as the recipient of the 2020 CITE (California IT in Education) Technology Partner Award.
CITE’s award program celebrates members, partners, and others for the work they do and the contributions they’ve made to the education community. The Technology Partner Award is given annually to...
Mountain View-Los Altos (MVLA) Union High School District is making major tech upgrades with Director of IT Bob Fishtrom leading the Charge. For his work at MVLA, Fishtrom was highlighted in Toggle Magazine!
MVLA, is located in Mountain View, CA and serves 4,400 students. MVLA is comprised of two comprehensive high schools, an alternative high school, and an adult education center....
For 17 years Joe Barney worked at Riverside Unified School District (RUSD), leading the technology department. Barney was essential in getting the school district the funds and resources to provide the technology they needed to succeed.
Joe Barney’s trust in Hayes’ inventory management software, is a major reason as to why the school was able to transition so successfully, he states; “Having a good online inventory...