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5 Steps for Implementing Help Desk Software at Your K-12 School District

K-12 school districts across the nation are experiencing significant increases in 1:1 initiatives and take-home programs. Having the systems and processes built to allow your team to support those devices remotely will help set you up for success.    If your school district is evaluating help desk software options, there are some essential factors to consider when purchasing a help desk.  Managing...

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The Complete Guide to 1:1 Initiative Best Practices for K-12 School Districts

Explore Helpful Tips for 1:1 Tech Initiatives This year, schools all over the nation found themselves adjusting to a new remote learning environment, with very little time to adapt. 2020 saw many districts expanding or creating 1:1 programs with difficult circumstances, various limitations, and minimal preparation. We’ve been amazed by stories from school districts like yours. Hear from two industry professionals, Michael Carter,...

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How K-12 School Districts Can Leverage Help Desk & Asset Management Software to Enhance Education During a Pandemic

6 Ways to Simplify Remote Learning Efforts Using Software   The COVID-19 pandemic turned the education industry on its head, but even with all the stress and challenges of remote and hybrid learning, our customers have demonstrated remarkable innovation. We’re amazed at all the ways school districts adapted to the changes to best support students, faculty, and staff. We have learned so...

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5 Things to Consider Before Purchasing a Help Desk for Your K-12 School District

How to Organize Your School District With a Help Desk Ticketing System   Technology specialists and technicians are the unsung heroes of school districts and often wear many hats in the course of a school day. Since the pandemic started, virtual learning has become the norm, so the need for tech support has increased exponentially.  If it seems like your support staff is...

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5 Tips To Amplify the Benefits of Your K-12 Help Desk

Learn How to Leverage Your Help Desk Software for Maximum Performance   If your team is like most K-12 school technology teams, the number of assets you’re supporting has grown tremendously while your team’s bandwidth to manage those assets is shrinking.  On most days – particularly now with virtual learning as the norm – it seems like you receive more tickets than you...

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K-12 School Districts’ Complete Guide to Maximizing Your Asset Management Software Investment

Developing Processes & Procedures for Asset Management: Get the most out of your software investment, accelerate the time to value, mitigate risk, and achieve better ROI   Successfully transforming your organization isn’t just about purchasing new software. You need the right people and processes in place to make sure that your new systems deliver the business value you need. Set Your School District Up...

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School Asset Management Under Florida Administrative Code 961-75

Understanding what the new FAC Regulations means for Florida School Districts Florida Administrative Code (FAC) 691-75 impacts the way that school districts in Florida manage their assets. As of 2020, the FAC requires schools be compliant with the new guidelines, which specify school districts must track “attractive” assets. Attractive assets are tangible devices at a heightened risk of theft, such as laptops, iPad, and Chromebooks used in learning environments.  The...

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Your School Sanitization Playbook

Whether your school district is reopening, focused on remaining open, opting to switch to a hybrid learning approach, or switching to virtual learning altogether, Hayes Software Systems’ Sanitization Playbook can guide your school district.   In partnership with industry experts at Xclusive Services, Hayes created a reference document with detailed sanitization processes, procedures, and recommended strategies.  In this guide you’ll explore:   Recommended Frequency of Cleaning   Prioritizing High Touch Areas  Device Sanitization  How...

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5 Steps to Establish a Routine Sanitization Program

Hear from an expert: Audra Stockman, VP of Operations at Xclusive Services   Schools everywhere are reopening for the academic year, and district administrators, technicians, and educators are swimming in projects. Whether the school is reopening in person, virtually, or taking a hybrid approach, educators are busy preparing devices, classrooms, and new learning strategies. Establishing a routine sanitization program is paramount. Here are...

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