Broken devices don’t have to break the bank…
It’s that time of year again! The sun may be shining outside, but inside the walls of your campus, it’s the perfect storm. Students are heading back to school, parents scrambling to make it through their school supply checklists, and district staff is preparing technology to deploy out to students.
District technicians are ramping up for device check out, and a huge spike in helpdesk tickets they’ll have to resolve. Students everywhere are about to start using and abusing new devices.
During this back-to-school transition, it’s the perfect opportunity to prepare for the chaos and prevent stress caused by device breakage or malfunctions.
Here are 3 tactics you can use to set yourself up for success and prevent headaches down the road:
1. Technology Fee
Some school districts have the capability to charge students/parents a technology fee to cover breaks throughout the year. This fee usually isn’t enough to cover parts or labor needed in repair, but it does lessen the burden and offer accountability. Many districts find that when there is a monetary investment in the devices, then parents and students become more generally invested in taking care of device and preventing breakage.
2. Put Devices in Cases
Physically protect your district’s devices with cases. When parents/students purchase cases, or a district provides them, we’ve seen a 33% decrease in device breakage. The right cases can offer protection to the most vulnerable of devices. For iPads, tempered glass with a military grade case, or a Chromebook cover that fully protect ports can make all the difference in the world.
3. Get a Protection Plan (Insurance & Repairs)
Your technicians already have a lot on their plate. By outsourcing repairs and preventative protection to a third-party, your team can get faster, fully certified, and thorough repairs for all your devices. This frees up time to focus on larger issues while devices can quickly get back into the hands of teachers and students. On average, students break 18% of devices in the first 24 months.
To help minimize the burden on your district’s IT department, Hayes offers a protection plan with and without a case. These offers may be used on new or existing devices that are less than three years old in good, operating/functional condition. The multi-year protection plan includes unlimited claims, no deductible, and cases for the covered devices.
Call the inventory experts today at Hayes Software Systems and explore how your district can prevent interruptions to learning.
At Hayes, we understand how the mobile device protection needs of each district are unique. That’s why we offer a variety of education targeted solutions, including flexible repair and protection plans designed to keep your students and staff connected.