3 Best Practices to Manage School Help Desk Tickets

School technology staff should follow these best practices when working in your help desk ticketing system. By Gena Blankenship Help desk ticketing systems are a great tool to streamline the daily management of school help desk tickets from teachers, students, and school administrators. They also hold a goldmine of data that you can use to drive decisions to provide the… Read More

The 3 Types of Inventory Audits That Will Boost Your Data Accuracy

Performing these 3 types of inventory audits throughout the year will improve your data accuracy and usability. By Gena Blankenship School districts need to know where their assets are at all times, and a reliable inventory tracking system is the first step to having great data at your fingertips. The next step...audits! One of the best ways to boost the… Read More

Simplify Your Tech Refresh Plan Using Your Asset Management System

An asset management system is a powerful tool with the exact data you need to plan your tech refresh. By Morgane Le Marchand The use of technology in K-12 education brings unique challenges to school districts who must protect their investments and ensure that technology remains operational. Due to the significant investment in technology and the long-term budgeting cycle, it’s… Read More

Think You Know What IT Asset Management is? Think Again.

By Kelly Jones To understand what IT Asset Management (ITAM) is, you need to understand what ITAM isn’t… Many school districts think they have an asset management system in place because they have one or many of the following: Fixed Asset Systems: Financial professionals within a school district will most likely prefer a fixed asset system as the system of record… Read More

5 Tips to Protect Your Inventory Management Program from the Summer Slide

By Adam Rosenfield You spent the year working toward tracking and managing your inventory more efficiently. You saw where changes in your policies and procedures have worked, audits were conducted on time, and loss rates are decreasing. But if you don’t pay attention to your inventory during the summer, all of the progress you made during the year could be… Read More

The Dangers of a Homegrown Inventory Management System at Your School District

By Adam Rosenfield You’ve put a lot of time and effort into your homegrown inventory management system. You built it because your district didn’t find existing software that met your unique needs. However, while the advantages of a custom-designed system can be alluring at first, the risks and costs over time exceed the initial benefits. Many districts today are replacing their homegrown… Read More

Measuring Inventory Management Effectiveness: 5 Metrics You Need to Track

By Sara Arthrell With the influx of technology at your campuses each year, it’s crucial to measure how effective your processes are for managing these devices rather than just assuming your policies are working. Each decision you make should be informed by data, and the result of these efforts should be cataloged for future reference. When managing an asset inventory… Read More

What Your District Needs to Know About Property Insurance

By Adam Rosenfield Are you prepared if a major disaster hits your school district? Your district is full of valuables within the walls of each building, millions of dollars’ worth of assets and materials. So if a disaster strikes, knowing exactly what you have could save your district a lot of money. The first thing you’ll need to do if… Read More

EDGAR: What You Need to Know

By Jessica Zaleski There are a lot of rules to remember when it comes to EDGAR (Education Department General Administrative Regulations), and you particularly care about how this impacts inventory and technology. The Office of Management and Budget (OMB) released new regulations in December of 2014 that affected EDGAR. In short, EDGAR is a structure that is used to ensure… Read More

Is Your District Ready for These 2016 Education Trends?

By Adam Rosenfield 2015 was a year celebrating milestones in educational technology. According to Audrey Watters, who runs the website HackEducation, this past year was the 25th anniversary of the first one-to-one laptop program (at the Methodist Ladies College in Melbourne, Australia), and the fifteenth anniversary of the Maine Learning Technology Initiative, which made Maine the first state in the USA to provide laptops… Read More