customer support

How to Succeed with Inventory Management at Your District: Change Management

By Adam RosenfieldChange Management Matrix

Change, whether as a result from external influences such as the community, funding, and regulation, or from internal forces, like instructional initiatives or student population changes, is common in the environment of a school district. If not managed correctly, change can catch some people by surprise and can result in missed opportunities for a district and its staff and students.

Some people think successful change is brought about by chance. But in reality, it’s brought about by enacting proper processes and procedures. These processes and procedures make up what is called “change management”.

K-12 inventory management is quickly becoming a priority to apply change management processes to. State standardized testing, funding requirements for programs like E-rate, compliance with state mandates, and the prevalence of 1:1 initiatives all push the boundaries of how school districts have operated in the past. It’s impossible to meet the demands of these initiatives with past processes and procedures. Continue reading “How to Succeed with Inventory Management at Your District: Change Management”

How Your Ideas Become a Part of Our Software in 5 Steps

By Jessica Zaleskisoftware

Here at Hayes Software Systems, we recognize our current and potential customers as invaluable collaborators when it comes to our product development process for inventory management automation. Our focus on K-12 enables us to always understand what new goals our customers want to accomplish and need in our inventory management software products for school assets and textbooks. New features and usability enhancements are added to our products as the result of suggestions from district and school level staff who perform these important inventory tasks every day. We’re committed to making your job easier, which is why listening to you and then actually taking action is at the heart of our development philosophy. Here’s how we do it. Continue reading “How Your Ideas Become a Part of Our Software in 5 Steps”

Expanded Inventory Control Services

By Debbie Disler

We’ve been offering services that have had a positive, lasting impact on school district operations for over 23 years.  With our extensive experience, we understand that school district inventory control is an ever changing process of meeting current, relevant initiative goals.  With this in mind, we are constantly reevaluating how we communicate and deliver our consulting and training services to clients to most effectively solve their unique challenges.

Today, we are bringing you an expanded version of our service offerings. You can see the details and request more information at the new Services section of our website, however we’ll answer a few common questions below. Continue reading “Expanded Inventory Control Services”

The Hayes Software Systems Services Experience [INFOGRAPHIC]

By Anna Maxin

Hayes Software Systems’ number one goal is to make your job easier.  Everyone, from developer to customer support, is dedicated to making sure every member of the Hayes family has an amazing experience.  Making happy customers is the most important thing that we do.

This goal has driven us to develop a service and support experience that sets the standard in our industry. The infographic below gives you a comprehensive overview of what is available to members of the Hayes Software family throughout all stages of their use cycle.  Whether you’re a new customer, or have been with us for 10+ years, we want to make sure you are fully prepared to do your job. Continue reading “The Hayes Software Systems Services Experience [INFOGRAPHIC]”