Services

Customer Success

Hayes is committed to a long-term partnership and supports your success throughout your entire customer journey.

  • Work with a dedicated implementation team including a project manager, trainers, and technical engineers.
  • Check-in regularly with your customer success manager to review goals, user adoption, and program and process effectiveness.

Consulting Services

Successfully transforming your organization isn’t just about software – the right people and processes are critical.

  • Lay a proper foundation for implementation by developing adoption initiatives, oversight structures, and communication capabilities.
  • Get the most out of your software investment by accelerating the ROI and mitigating risk.

Inventory Services

Avoid the hassle and time commitment of coordinating an exhaustive physical audit.

  • Let our team go wall-to-wall and floor-to-ceiling to locate and identify all assets.
  • Receive accurate deliverables and live data in TIPWeb-IT representing your asset figures.

Repair center

Mobile Device Repair

Ensure devices are 100% functional with flexible repair and protections plans with a lifetime guarantee and no deductible.

  • Minimize the burden on your district’s IT department by protecting devices with repair plans.
  • Get devices back to students and teacher more quickly, with no hidden fees or deductibles.

 

Customer Support

Hayes is proud to offer unlimited technical support to our customers.

  • Contact our friendly, knowledgeable support team by phone or email for guidance.
  • Search for step-by-step instructions in our detailed, online knowledge base.

Support Your District with GetHelp, an Integrated Help Desk SystemWatch Video
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