News

GetHelp Problem Types & SubTypes

This summer, you’re hard at work getting everything ready for the upcoming school year, and we’re hard at work rolling out new updates that make GetHelp work better for you. Last week, we rolled out the powerful new GetHelp Analytics feature that allows you to run dynamic reports that identify bottlenecks and streamline workflows. We’re excited to welcome a new enhancement...

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Introducing GetHelp Reporting

Dynamic Insights Designed for K-12 GetHelp is the integrated help desk solution that works seamlessly with TIPWeb-IT. With GetHelp, your district can manage tickets with ease, streamlining workflows, and providing a snapshot of the use and health of your entire district’s assets…. And it just got more powerful. In the latest update, we’ve added dynamic insights designed for K-12, allowing users...

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Rabun Co School District chooses Hayes for Inventory Management and HelpDesk Integration

Rabun County School District is a growing school district in Georgia serving over 2200 students across 6 campuses. This summer, Rabun County is implementing TIPWeb-IT to inventory assets and rollout a 1:1 initiative to 9th graders in the county. In addition to gaining an asset management system that can grow as the district grows, Rabun is implementing a cloud-based, integrated help...

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Washington USD chooses Hayes for Inventory Management

Washington Unified School District is a growing district in West Sacramento serving 8000 students across 15 campuses. We’re excited to welcome them as the newest member of the Hayes family! Previously, Washington USD’s system for inventory and asset management wasn’t allowing administrators to streamline their process and communicate efficiently between different departments. This resulted in challenges with inventory and reporting, leaving...

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Willis ISD adds Hayes’ Asset Management and Help Desk Services

Willis Independent School District has been a customer of Hayes Software Systems since 2009. With 9 campuses and over 7500 students enrolled across Montgomery and part of San Jacinto County, Willis ISD a growing K-12 Texas school district nestled between the Sam Houston National Forest and Lake Conroe.   For over ten years, Willis ISD has been utilizing Hayes’ TIPWeb-IM, inventory management...

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GetHelp Launches Mobile View

GetHelp, K-12 specific help desk software, has launched a mobile view – making it more convenient to manage tickets on the go. The GetHelp mobile view gives school technicians the flexibility to create, view, assign, and edit tickets from their mobile device enabling them to respond to customer requests and resolve issues faster. Photos taken from your mobile device can...

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Hayes Software Systems Announces Hire of Kunal Ashar as Chief Technology Officer

March 5, 2019 - Hayes Software Systems, the leader in inventory control solutions for K-12 education, announces the hire of Kunal Ashar as Chief Technology Officer. Ashar brings over twenty years of experience to Hayes as a technology leader specializing in cloud-based software solutions in the education space. As CTO, Ashar will oversee Hayes' technology infrastructure innovation, while providing strategic and...

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National Leader in Education Technology, Blue Valley School District in Kansas, Chooses TIPWeb-IT to Manage 1:1 Devices

February 26, 2019 - Blue Valley School District, the fourth largest school district in Kansas, has chosen Hayes Software Systems’ TIPWeb-IT inventory management software to streamline their oversight of 15,000 1:1 student devices. The district, a nationally recognized leader in education technology, will now be able to manage the complete lifecycle of their assets and better support teaching and learning...

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