GetHelp 5.1 Release

GetHelp Adds Additional Ticket Features

The most recent GetHelp product release focused on ticket management and ticket details. The new features will help school districts  easily manage tickets through bulk assign, column filters, and easy access to image attachments. 

GetHelp 5.1 Release Features:

Ticket Management:

  • Bulk assign tickets to technicians with the option to apply a comment   
  • Use column filters on the All Tickets page in combination with the filter panel for faster access  

 

Ticket Details:

  • View image attachments directly from the browser without downloading GetHelp is Designed to Meet the Needs of School Districts 

 

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