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Help Desk and Asset Management Together at Last.

Hayes Software Systems has been helping K-12 school districts manage assets throughout their entire life cycle, enabling administrators to make confident data-driven decisions since 1990. Learn more about how we can help your school district save time, money, and resources.

Know what you have.


Track what you have.


 Support what you have.

GetHelp is the integrated help desk system for managing the use, availability, and health of a school districts’ assets.

gethelp helpdesk

Powerfully Integrated

Your Help Desk with Asset Management built in for a powerfully integrated platform

Streamlined Workflows

Get a complete snapshot of the use and health of your school district’s technology, while creating more efficient workflows.

Empower Your Users

Daily management of school help desk tickets from teachers, students, and school administrators

We needed GetHelp in order to make things fluid and accurate by helping us cross reference and tie records together. Selecting an integrated system where our help desk was connected with our asset management was huge for us.

Deborah Menefee, Director of Technology Willis ISD (TX)

TIPWeb-IT is the easy-to-use, fully automated online solution for asset inventory.

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Complete Visibility

Oversight of inventory records with access to the history of each asset in your school district

Scale as Needed

Unlimited users and assets, giving you freedom to manage your inventory in the way that best fits your needs

Issue Assets With Ease

Distribute to staff and students, manage and track assets that enable education to expand beyond the classroom

TIPWeb-IT Holds all of our inventory data and makes it easy to look up student, staff, and device details. Within a minute, I can tell you exactly how many assets my district hs and their total value.

Nick Depaw, Director of Information Technology Patterson USD (CA)

TIPWeb-IM allows you to streamline your instructional material management.

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Simplify Inventory Processes

Textbook details to view total inventory, warehouse storage, eligibility needs based on enrollment.

Increase Accuracy, Save Time

Speed up campus inventory audits with barcode scanners and by logging inventory by quantity.

Track and Manage Requests

Ticket by ISBN for processing multiple campus requests for the same title.

TIPWeb-IM has been a great tool in our district for keeping up with inventory and saving us time, money, and the aggravation associated with books that are unaccounted for.

Laurel Elliot, Textbook Coordinator Walker County Schools (AL)

Scalable Solutions for Every School District

There is no one-size-fits all solution for K-12 school districts, which is why we tailor a unique platform that meets your unique needs.