How to Streamline Your End of Year Device Collections

The school year is winding down and districts across the United States are preparing to collect devices from students and teachers alike. With more devices than ever before, end of year collections can be a daunting task. Utilizing your asset inventory management system will help keep the collections process organized with up-to-date data and reporting. Here are some quick tips to remember while tackling the end of… Read More

Avoid a School Budget Crisis with Asset Inventory Management

Each year, school districts are tasked with managing thousands of assets such as computers, textbooks, furniture, vehicles and more. Being unable to track fixed assets can result in billions of dollars wasted. As we work through closing out one budget season and moving into the next, many school districts face a similar question: How to make up for shortfalls in… Read More

Superpower Your Audits

Physical inventories can be so daunting. Countless mundane hours of touching every single asset across your district, manually counting mobile devices, projectors, access points, server rooms, and everything in between is dull, time-consuming, and leaves room for human error. Imagine if you could magically inventory everything within 14 feet of you in a few seconds,   Well… Actually, you can!… Read More

Three Tactics to Set Your District Up for Success

Broken devices don’t have to break the bank… It’s that time of year again! The sun may be shining outside, but inside the walls of your campus, it’s the perfect storm. Students are heading back to school, parents scrambling to make it through their school supply checklists, and district staff is preparing technology to deploy out to students. District technicians… Read More

14 Questions To Ask When Evaluating A Help Desk System

This guide will provide you with key questions to ask vendors when evaluating help desk/ticketing management systems to ensure you choose the right system for your district. You’ll learn why it’s important to ask questions like: Can you create custom problem types for common tickets? Can… Read More

3 Best Practices to Manage School Help Desk Tickets

School technology staff should follow these best practices when working in your help desk ticketing system. By Gena Blankenship Help desk ticketing systems are a great tool to streamline the daily management of school help desk tickets from teachers, students, and school administrators. They also hold a goldmine of data that you can use to drive decisions to provide the… Read More