The first school shutdown wreaked havoc on students, faculty, and staff. In the frenzy to make learning accessible remotely, devices were quickly distributed before they could be properly accounted for and organized. Now, with some… Read More
Physical inventories can be so daunting. Countless mundane hours of touching every single asset across your district, manually counting mobile devices, projectors, access points, server rooms, and everything in between is dull, time-consuming, and leaves room for human error. Imagine if you could magically inventory everything within 14 feet of you in a few seconds, Well… Actually, you can!… Read More
Broken devices don’t have to break the bank… It’s that time of year again! The sun may be shining outside, but inside the walls of your campus, it’s the perfect storm. Students are heading back to school, parents scrambling to make it through their school supply checklists, and district staff is preparing technology to deploy out to students. District technicians… Read More
This guide will provide you with key questions to ask vendors when evaluating help desk/ticketing management systems to ensure you choose the right system for your district. You’ll learn why it’s important to ask questions like: Can you create custom problem types for common tickets? Can… Read More
School technology staff should follow these best practices when working in your help desk ticketing system. By Gena Blankenship Help desk ticketing systems are a great tool to streamline the daily management of school help desk tickets from teachers, students, and school administrators. They also hold a goldmine of data that you can use to drive decisions to provide the… Read More
Find your district's total inventory value below to understand the scale of your inventory responsibility. School districts own and support more inventory than ever. With that comes a large responsibility to track, manage, and audit your inventory to ensure you're being good stewards of taxpayer dollars. Find your district's inventory value below to understand how large that responsibility is. Inventory… Read More
By Jordan Grulke Before joining the Hayes team as Director of Client Services, John Mellios worked in education for 16 years. He started his career after graduating college at Oakland Unified School District (CA). Here he worked as an AmeriCorps member in three schools in Oakland USD (CA), providing oversight and technical support, and installing fiber optic networks and technology… Read More
Performing these 3 types of inventory audits throughout the year will improve your data accuracy and usability. By Gena Blankenship School districts need to know where their assets are at all times, and a reliable inventory tracking system is the first step to having great data at your fingertips. The next step...audits! One of the best ways to boost the… Read More
Think you know the best time to audit inventory? Consider these 5 reasons to change your audit schedule. By Gena Blankenship Many districts complete inventory audits at the end of the academic school year when staff, teachers, and students are already stressed to the max. Often, crazy schedules and competing priorities cause the audit to go undone, forcing you to… Read More
By Jordan Grulke Ryan Gross, a 17-year science teacher turned National Account Manager, is one of Hayes Software Systems’s excellent employees. Ryan worked in Pflugerville Independent School District (TX) for ten years as a science teacher before moving to Leander Independent School District (TX) for seven years.As an educator, Ryan used textbooks and technology assets in the classroom, overseeing both… Read More