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Careers

Hayes Software Systems’ mission is to empower school administrators and impact the lives of as many students as we can. Since launching in 1990, we now support over 6 million students across 38 states.  This includes serving 30 of the largest 100 school districts in the country. We transform school operations with efficient and accountable asset inventory management oversight with infrastructure, software, professional development, and consulting expertise to control the use of technology and instructional resources in the classroom. 

Our success is the result of our amazing staff, culture of collaboration, and focus on customer success. Sales reps share ideas with software engineers, project managers work alongside the customer support team (sometimes literally on the treadmill in our workout room), and customers assist in the development of new products. Team members also enjoy some of the many perks of our office environment, like our free drink and snack station or a quick nap in the office hammock room.

We’re looking to grow our teams with individuals who share an energy and passion for being the best at what they do and want a company to support their career growth. Combining our established reputation with a culture often associated with startups makes Hayes an environment for talented, energetic, and ambitious people to thrive. We are just getting started.

Open Positions

On-Site Project Manager

email us your resume and cover letter

The On-Site Project Manager is an experienced manager, capable of overseeing the implementation of a district-wide initiative. It’s vital that this position exhibit problem-solving excellence, and requires an ability to clearly articulate the cause behind any issues while collaboratively working toward a solution that involves multiple stakeholders across various departments. The On-Site Project Manager will work collaboratively with internal and external resources and act as the central information source for risk mitigation, project planning, and client engagement enhancements.

Qualifications

• Bachelor’s Degree from an accredited university, preferably related to Business Administration.
• Five (5) to seven (7) years of work experience, with strong supervisor/management skills.
• The ability to thrive in a fast-moving environment where the group’s priorities and your tasks at hand can change often and rapidly.
• The ability to communicate and interface effectively across multiple channels, including but not limited to districtwide members, internal project managers, and vendors.
• The ability to approach all tasks, no matter how repetitive or small-seeming, with extreme attention to detail. High organizational skills – you should be very organized, enjoy a challenge, and like bringing order to chaos.
• Excellent analytical and problem-solving abilities.
• The ability to explain complex systems in a way that allows options to be understood and decisions to be reached.
• Strong organizational and project management, estimation, and control skills.
• Ability to eliminate manual intervention by enhancing tools or identifying patterns that can be automated.
• Identifying and solving the true issue or meta-problem rather than simply addressing symptoms.
• Preferred – Experience initiating a companywide change initiative at a Fortune 500 scale.
• Preferred – Related experience in inventory management, warehousing, and/or auditing.


Basic Functions

• Serve as primary on-site project manager for a districtwide change management initiative with respect to new asset management processes.
• Oversee the implementation of such a process across the 500+ campuses that make up the Chicago Public School system.
• Effectively communicates and build relationships across multiple departments within the district.
• Responsible for thinking through and solving problems that we have not dealt with in the past by utilizing all internal resources and subject-matter experts.
• Work closely, as the dedicated project manager, with various school departments to analyze options and help meet those needs by ensuring timely execution of project deliverables and facilitation of services.
• Clearly articulate client needs to the team so as to allow collaborative problem-solving.
• Drive improvements and build efficiencies into the inventory control processes by working closely with stakeholders at all levels within the district.
• Think through the implications of changes to client needs, and articulate those implications to the project team.
• Effectively manage various interlocking pieces of the entire project, which may have varying expectations and deadlines.
• Accurately predict and quote the time it will take to complete a task based on assumptions you help identify.
• Work with entire project team to identify the root cause of an issue, and clearly articulate the cause, the scope of the risk, and ways to mitigate the risk moving forward to all stakeholders within the district.
• Prepare and submit timely reports back to internal management team as new information, trends, and action items develop throughout project.
• Perform all other tasks and duties as assigned.

Benefits: Excellent Employee Benefits and Amenities: Medical/Dental Insurance • Simple IRA with Employer Contribution • Profit Sharing Plan • 10+ days paid time off • 10+ paid company holidays

Read more about the On-Site Project Manager position

Inventory Specialist

email us your resume and cover letter

The Inventory Specialist is a self-starting, effective communicator able to maintain client satisfaction across a variety of blended services. This position requires strong organizational skills, stellar attention to detail, and a contagious personality, as the focus will be geared toward a single project. The Inventory Specialist will work collaboratively with internal and external resources and act as the central information source for new asset management processes.

Qualifications

• Bachelor’s Degree from an accredited university, preferably related to Business Administration.
• Three (3) to five (5) years of work experience, with strong supervisor/management skills.
• Demonstrated ability to provide stellar customer service.
• Demonstrated ability to communicate and interface effectively across multiple channels, including but not limited to all districtwide members, internal project managers, and vendors.
• Demonstrated strong written and verbal communication skills.
• Excellent track record of sound decision making and follow through.
• Ability to assess client needs throughout a project and manage those needs, expectations, and desired outcomes.
• Strong organizational skills and attention to detail.
• Advanced computer skills, ability to create reports/presentations using Excel, PowerPoint, etc.
• Task-oriented self-starter with the ability to perform duties with a high level of accuracy.
• Ability to meet established deadlines.
• Ability to work flexible hours, including occasional nights and weekends.
• Preferred – Related experience in inventory management, warehousing, and/or auditing.

Basic Functions

• Assist in the implementation and completion of an asset management process across the 500+ campuses that make up the Chicago Public School system.
• Serve as an on-site liaison for duration of project.
• Effectively communicate and build relationships across multiple levels of the organization.
• Assist with physical verification of assets throughout the district.
• Assist with inventory planning procedures to mitigate risk during verification process.
• Assist with the implementation of inventory control tracking software designed to manage assets.
• Drive improvements and build efficiencies into the inventory control processes by working closely with stakeholders at all districtwide levels.
• Maintain quality assurance throughout the project by performing and reviewing relevant assessments.
• Actively participate in inventory control team initiatives to improve risk management procedures.
• Assist with inventory control reporting and operations to promote effective utilization of processes and tools throughout asset management system.
• Attend districtwide meetings on issues involving asset management policies and procedures.
• Identify opportunities to further enhance asset management policy and procedures.
• Perform all other tasks and duties as assigned.


Benefits:  Excellent Employee Benefits and Amenities: Medical/Dental Insurance • Simple IRA with Employer Contribution • Profit Sharing Plan • 10+ days paid time off • 10+ paid company holidays
 

Read more about the Inventory Specialist position

Customer Education Coordinator

email us your resume and cover letter

Hayes Software Systems is seeking an enthusiastic candidate to fill a position within our Customer Support team. As a member of our support team you will be responsible for understanding our products, our customer base and the educational needs of our customers. You will be expected to understand the forms of documentation and training to best suit customer needs and be able to provide a support center focused on those needs.

This role will have creative design around our training programs and be expected to develop offerings to support our customer base and generate a revenue stream. We are looking for someone with a creative mind, with passion for learning, a drive to excel, and a team spirit to collaborate and get the job done.   

Key Responsibilities:

  • Create and maintain an online support system designed to engage and enlighten customers
  • Foster an online community centered around providing exceptional customer support
  • Design and maintain training materials
  • Develop and market on line and on-site training offerings
  • Design, script, deliver, record, and post video training
  • Work collaboratively with the support staff and product management to enhance product offerings
  • Develop on line interactive instructor led training program
  • Develop training analytics to measure training program effectiveness

Expectations:

  • Be highly organized and able to efficiently manage multiple tasks and assignments
  • Have a passion for supporting customers’ success in using our applications
  • Be proficient in writing skills, ability to describe situations, effectively express empathy and verbally deliver instructions to customers through on line training and via phone conversations
  • Display a positive and flexible attitude for working with a fast-paced team, across various functions
  • Analytical and results orientated individual
  • High attention to detail and quality
  • Must possess a passion for learning industry-leading support tactics and training practices
  • Collaborative and consultative work style, easily able to network with all external and internal customers
  • Ability to work calmly and methodically in high pressure situations
  • Ability to foster positive relationship with the development team to offer suggestions and support of our products
  • Effective at time management, prioritizing tasks, and meeting deadlines

Special Skills and Requirements:

  • 3 to 5 years of relevant work experience as an instructional designer and trainer
  • Experience in technical writing, adult learning theory, teaching/training, and performance measuring
  • Proficient in Adobe Suite of Creative and Technical applications including InDesign, RoboHelp, and Captivate
  • Proficient in HTML5
  • Proficient in Microsoft Office applications, include Word, Excel, PowerPoint
  • Self-directed, highly motivated
  • Ability to understand information quickly, derive insight, synthesize information concisely, and devise solutions
  • Strong customer facing, relationship building, and interpersonal skills
  • High energy, positive attitude, with the ability to think creatively on your feet and handle multiple priorities 
  • Demonstrated self-confidence, honesty, integrity, and mature judgment
  • Proven skill and ability to lead on site and on line customer training

Benefit package includes: Simple IRA (with employer contribution), Profit Sharing Plan, Health, Dental, company-paid Holidays, Vacation, Daily company-provided coffee, soda, and snacks,

Read more about the Customer Education Coordinator position

National Sales Executive

email us your resume and cover letter

Due to rapid growth and increased demand for our software and consulting services, HSS is actively seeking an experienced sales professional to join our sales team in Austin.

As an Account Executive, you will be responsible for generating leads, responding to lead generation efforts, conducting web-based and on-site demonstrations, developing customer relationships, and driving new business within large districts and state agencies. The ideal candidate will have a strong work ethic, K-12 software/solutions sales experience with large, strategic accounts (both large districts as well as state agencies) and a desire to win. 

This position will maximize your sales skills and provide substantial financial rewards. This corporate culture attracts candidates who are results-oriented and interested in making an immediate impact in education as well as their own career.

Job Responsibilities

  • Responsible for all consultative sales activities from lead generation to close within assigned state territories
  • Demonstrates the ability to achieve defined sales objectives while maintaining customer satisfaction.
  • Effectively leads meetings and develops relationships with school district leaders including superintendents, CIO’s, CAO’s, etc. 
  • Demonstrates the ability to prospect for potential customers through referrals, email, cold calling and general networking practices. 
  • Collaborates with industry partners and internal teams to develop programs and offerings to best meet customer’s needs. 
  • Represents the company at industry conferences. 
  • Assists in the development of and presentation of company’s pricing and proposal models. 
  • Prepare written status reports for clients and present topics in meetings.
  • Prepare materials for training seminars and workshops.
  • Provide assistance in managing complex projects and/or producing sophisticated deliverables.
  • Assist with preparation of other written reports and materials for clients
  • Utilizes company tools, processes and procedures to achieve desired results

Requirements

  • Bachelor’s degree and proficient PC skills required.  
  • 2+ years experience in the K-12 market
  • Ability to sell technology/software/consulting solutions.
  • Willingness to travel nationally.
  • Proven ability to achieve sales quotas.  

In addition to the above, we seek candidates who possess:

  • Outstanding communication skills
  • Initiative
  • Versatility
  • The ability to work well independently as well as being an active participant in a team
  • A strong customer service orientation
  • An interest in public sector program delivery systems
  • Strong financial, quantitative and administrative skills
  • Demonstrated computer skills
  • A strong work ethic
  • High professional and ethical standards
  • A belief and commitment to lifelong learning

Compensation:

Salary: $45-80k (based on experience/knowledge) + $15k-50k+ in potential commissions

Benefits:  Excellent employee benefits and amenities: medical/dental insurance • Simple IRA with employer contribution • profit sharing plan • 10+ days paid time off • 10+ paid company holidays • free parking • on-site childcare/fitness/food market/ATM machine • snacks and drinks provided • regular social office events • casual and professional work environment in Northwest Austin

Read more about the National Sales Executive position

Sales and Marketing Analyst Internship

email us your resume and cover letter

Immediate intern is needed to join with a team at Hayes Software Systems in the Austin, TX area. This is a hands-on internship - no running for coffee here. This internship will focus around the data management and reporting needs of our sales, services, and marketing teams. Daily tasks will include the mining and collation of data useful to the team’s strategic goals in order to support business development efforts.

WHY WE NEED YOU: Most of our team members have backgrounds in communications/writing/design/marketing/sales, but our ideal candidate for this position would be someone who can leverage analytics and metrics to scale up our impact. The position provides support to other staff with administrative tasks and activities including, but not limited to: 

  • Online data mining and creation of analytics, metrics, and KPIs.
  • Perform analysis of marketing and sales data for weekly, monthly, quarterly reports; contribute to strategy 
  • Data entry and database management (cleansing/verification/standardization)
  • Create presentations/content for team members and executive leadership
  • Troubleshooting errors and implementing system enhancements
  • Responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, and current campaigns

Requirements

  • 3.0 GPA minimum preferred 
  • Degree focus on Finance/Business/Statistics/Economics with data analytics interest or specialty
  • Hands on experience with Excel (pivot tables, vlookup, graphs)
  • Ability to leverage large amounts of disparate data sources
  • Extremely organized and excellent attention to detail
  • Outside-the-box problem solving skills
Read more about the Sales and Marketing Analyst Internship position

Inside Sales Representative

email us your resume and cover letter

Due to rapid growth and increased demand for our software and consulting services, HSS is actively seeking an experienced sales professional to join our sales team.

As an Inside Account Executive, you will be responsible for generating leads, responding to lead generation efforts, conducting web-based and on-site demonstrations, developing customer relationships, and driving new business. 

The ideal candidate will have a strong work ethic, with lead gen and cold calling experience.  This corporate culture attracts candidates who are results-oriented and interested in making an immediate impact in education as well as their own career. 

Job Responsibilities
  • Responsible for prospecting and lead generation activities.
  • Demonstrates the ability to achieve defined sales objectives while maintaining customer satisfaction.
  • Can effectively prospect to superintendents, CIO’s, CAO’s, etc. 
  • Demonstrates the ability to prospect for potential customers through referrals, email, cold calling and general networking practices. 
  • Collaborates with industry partners and internal teams to develop programs and offerings to best meet customer’s needs. 
  • Represents the company at industry conferences. 
  • Assists in the development of and presentation of company’s pricing and proposal models. 
  • Prepare written status reports for clients and present topics in meetings.
  • Utilizes company tools, processes and procedures to achieve desired results
Requirements
  • Bachelor’s degree and proficient PC skills required.  
  • 1-4 years experience in an inside sales capacity.
  • Ability to sell technology/software/consulting solutions.
  • Willingness to travel nationally once per month.
  • Proven ability to achieve sales and activity quotas.  

In addition to the above, we seek candidates who possess:

  • outstanding communication skills
  • initiative
  • versatility
  • the ability to work well independently as well as being an active participant in a team
  • a strong customer service orientation
  • an interest in public sector program delivery systems
  • strong financial, quantitative and administrative skills
  • demonstrated computer skills
  • a strong work ethic
  • high professional and ethical standards
  • a belief and commitment to lifelong learning
Compensation:

Salary: $35k-$45k (based on experience/knowledge) + $10k-$25k potential in commission and bonuses

Benefits:  Excellent employee benefits and amenities: medical/dental insurance • Simple IRA with employer contribution • profit sharing plan • 10+ days paid time off • 10+ paid company holidays • free parking • on-site childcare/fitness/food market/ATM machine • snacks and drinks provided • regular social office events • casual and professional work environment in Northwest Austin

Please send resumes to:  Matt Winebright  mwinebright@hayessoft.com

Read more about the Inside Sales Representative position